Privacy Policy

1. Introduction

TRpay ("we", "us") respects your privacy. This policy explains how we collect, use, and protect personal and business information when you use our payment services, website, and merchant portal.

2. Information We Collect

We may collect:

• Business contact details (name, email, phone, company information)
• Merchant KYC and compliance documentation as required by applicable regulations
• Transaction metadata necessary to process payments (amounts, timestamps, UTR/UPI references)
• Technical logs (IP addresses, API access logs) for security and fraud prevention

3. How We Use Information

We use collected data to provide payment processing, comply with legal obligations, prevent fraud, improve our services, and communicate with merchants regarding their accounts.

4. Data Sharing

We share information only with licensed payment partners, regulators when legally required, and service providers bound by confidentiality agreements. We do not sell personal data.

5. Security

We implement encryption, access controls, and monitoring appropriate to financial data processing. Merchants are responsible for securing their API credentials.

6. Contact

Privacy inquiries: [email protected]